Privacy policy
Last updated: April 3, 2026
Restiva operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Restiva is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood this Privacy Policy and how we collect, use, and share your information.
Personal information we collect or process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include anonymous or de-identified data.
We may collect:
Contact details (name, address, telephone number, and email address)
Financial information (payment details and transactions)
Account details (username, password, and settings)
Transaction data (purchases, returns, and products viewed)
Communications (such as customer service enquiries)
Device data (IP address and browser)
Usage data (how you use the website)
Sources of personal information
We collect information:
Directly from you
Automatically through cookies and technology
From service providers
From partners and third parties
How we use your information
We use your information for:
Providing the Services
Managing orders and payments
Creating and managing accounts
Personalizing your experience
Marketing
Sending offers by email or SMS
Displaying relevant advertisements
Security
Preventing fraud
Protecting accounts
Communication
Customer support
Service-related information
Legal purposes
Complying with laws
Managing disputes
How we share information
We may share information with:
Shopify and service providers
Marketing partners
Third parties with your consent
Our corporate group and affiliates
Parties involved in legal requirements or business transfers
Our relationship with Shopify
The Services are hosted by Shopify. Your information may be shared with Shopify and processed internationally to improve the Services.
For more information, please refer to Shopify’s Privacy Policy.
External links
We are not responsible for third-party websites or their privacy policies.
Children’s data
The Services are not intended for children. We do not knowingly collect data from anyone under the age of 16.
Security and data retention
We cannot guarantee complete security.
We retain data for as long as necessary for:
Providing the Services
Complying with legal requirements
Managing disputes
Your rights
You may have the right to:
Access your information
Request deletion
Correct your information
Receive data portability
EU/EEA rights:
Object to processing
Restrict processing
Withdraw your consent
You can contact us to exercise these rights.
Complaints
You may submit a complaint to us or to a data protection authority within the European Union.
International transfers
We may transfer data outside the EU/EEA using appropriate safeguards.
Changes
We may update this policy. Any changes will be published on the website.
Contact
For questions or requests concerning your rights: